Global demand for electric vehicles is surging, yet the number of publicly accessible charging stations is sorely lacking. 

In the US, the Biden administration has pledged $7.5 billion toward a nationwide network of 500,000 public EV charging stations by 2030. However, analysts believe that a million fast chargers will be required to support the expected number of EVs.

In Europe, EY analysts estimate that around 13 million chargers need to be installed by 2025, rising to 32 million by 2030 and 65 million by 2035 – a far stretch from the 445,000 charging stations available across the EU today.

Rapid growth is one of the biggest challenges that charge point operators face as it requires optimizing EV charging at scale. The key to your success lies in keeping your network running smoothly, ensuring reliability while keeping the costs needed to manage and maintain it at a minimum.

The 4 software features that maximize your network reliability

Remote management

As a charge point operator, you offer EV drivers a service. Therefore, it is critical to ensure that your chargers work when drivers want to charge. Increase your network’s utilization with remote commands such as starting and stopping charging sessions, unlocking connectors, setting charging profiles, updating firmware, and supervise your network from the comfort of your desk. The most common issues with chargers, such as failure to reset after a charge, can be handled remotely, significantly reducing your maintenance costs.

24/7 alert management system

Scaling your EV charging network quickly without disruptions requires around-the-clock monitoring and a way to receive and respond to alerts 24/7. You can quickly troubleshoot via our automated alert management system and rely on advanced algorithms to resolve issues automatically. You gain insight into your network’s status with detailed diagnostics and error logs. See what is happening, when and why the issue occurred, and how to resolve it. Remote management and maintenance of your chargers give you peace of mind to connect as many OCPP-compliant chargers as you wish without compromising your network’s operational efficiency.

Automated troubleshooting processes

After continuous charger monitoring, an essential next step is automating the issue resolution process. With real-time issue detection and automated fault-recovery algorithms, your charging stations can be up and operational in seconds without on-site maintenance. This significantly reduces your costs by allowing you to scale and maintain reliable operations without adding maintenance staff.

Following detection, AMPECO’s EV charging software can fix issues automatically before your network’s operations are impacted. Effective issue resolution leads to a stable charger environment and a better EV charging experience for the driver, which positively impacts your ROI.

Remote dynamic load management

When the number of chargers at a given location increases, such as at fleet depots or multi-unit residential buildings, you need to optimize the distribution of energy to cope with the grid’s limitations. AMPECO’s EV charging management platform allows for remote dynamic load management, which ensures optimal distribution of the preset charging power to all connected chargers without costly infrastructure upgrades. You can control this preset charging power remotely as well as set smart prioritization of charging speed per customer depending on their subscription or tariff plan.